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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

A) The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
B) Environment is the single element in determining an individual's behavior.
C) Studies demonstrate that environment influences behavior but has no influence on personality.
D) Personality and behavior are based solely on environmental factors.

2. What is a purpose of employee evaluations?

A) To serve as a screening device for hiring new employees
B) To measure the psychological symptoms of organizational dysfunctionality
C) To assist management in making human resource decisions
D) To educate employees on the personalities of supervisors and help them adjust to management styles

3. Which team type takes on many responsibilities of their former supervisors?

A) Cross-functional team
B) Self-managed work team
C) Problem-solving team
D) Virtual team

4. What is a positive effect of a cohesive group?

A) Promoting value flexibility
B) Improving group productivity
C) Reducing group norm effect
D) Bringing heterogeneity to the process

5. Which statement is true about groupshift?

A) It cannot be toward greater risk.
B) It can be toward caution or toward risk.
C) It is a side-stepping technique.
D) It is not a real-world phenomenon.

Solutions: