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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization wants to track all donations that go to a specific, designated fund. How should a consultant solution for this use case?

A) Create a GAU record for the designated fun.
B) Create an Opportunity record type, called "Funds" and then create an Opportunity record for the designated fund.
C) Create a custom object for to track fund accounts and then create an Account record for the designated fund.
D) Create a GAU Allocation record for the designated fund.

2. A gift officer successfully imported a small list of donors and their donations. The gift officer wants to add these donors to a Campaign from an Opportunities report but the "Add to Campaign" option is not available. The gift officer wants to add donors to a Campaign from a report. What should the consultant recommend?

A) Export the Opportunity report results and import the list of donors as Campaign Members using the Data Import Wizard
B) Create a report type that includes Contacts such as the Opportunities with Contact Roles report type
C) Go to Setup and add the "Add to Campaign" button to the report type
D) Create a joined report with Opportunities and Campaigns

3. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?

A) Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
B) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
C) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
D) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.

4. A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
Which NPSP feature should the consultant use to meet this requirement?

A) Advanced Mapping
B) Levels
C) Engagement Plans
D) Customizable Rollups

5. A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?

A) Select Find Matched Gifts and click on the Find More Gifts button.
B) Create a Lightning quick action declaratively.
C) Select Manage Soft Credits and change the Role for the donor.
D) Create a Contact lookup field on the Opportunity object.

Solutions: