Exam Name: Troubleshooting Microsoft Exchange Online
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365
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Check Updated on: Aug 01, 2026
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Briefly explain the Certification Worth of the Microsoft MS-220 Exam
Microsoft MS-220 is a certification from Microsoft that validates your ability to implement and manage Microsoft Exchange Server 2010 in an enterprise environment.
The exam is designed for candidates who have at least one year of experience with the design, implementation, and administration of Microsoft Exchange Server 2010. Candidates should be familiar with the fundamental concepts of Exchange Server 2010. The exam tests a candidate's knowledge of planning and deploying services in an enterprise environment, including administering mailbox databases and mailboxes; managing connectivity to external services; and planning client access. Microsoft MS-220 exam dumps are only way to pass the exam.
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What is the salary of a Microsoft MS-220 certified professional?
The Average salary of different countries for Microsoft MS-220 Exam Certified professional
- USA: USD 34,051
- UK: Pounds 429,984
- India: INR 14,1030
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshoot hybrid and migration issues | 10-15% | - Address coexistence and free/busy sharing problems - Resolve hybrid configuration wizard and connectivity problems - Troubleshoot mailbox migration batches and failures - Fix directory synchronization issues |
| Topic 2: Troubleshoot compliance and retention issues | 25-30% | - Troubleshoot in-place holds and litigation holds - Resolve eDiscovery and content search problems - Address data loss prevention (DLP) issues - Manage retention policies and retention labels |
| Topic 3: Troubleshoot mail client issues | 20-25% | - Resolve Outlook connectivity and profile issues - Troubleshoot Outlook on the web access and functionality - Address mailbox settings and calendar sharing issues - Fix mobile device and ActiveSync problems |
| Topic 4: Troubleshoot mail flow issues | 20-25% | - Troubleshoot mail flow rules and routing issues - Address issues with attachments and Defender for Office 365 - Interpret message headers and message trace results - Resolve send/receive failures, delays, and NDRs |
| Topic 5: Troubleshoot Exchange Online configuration issues | 15-20% | - Troubleshoot email address policies and accepted domains - Resolve permissions and access control problems - Fix mailbox database and quota issues - Manage mailbox and recipient configuration |
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