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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Business Service Manager
B) IBM Tivoli Monitoring
C) IBM Tivoli Application Dependency Discovery Manager
D) IBM Tivoli Asset Discovery for Distributed

2. A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What is the most likely cause?

A) Badly configured processes
B) Badly configured workflows
C) Badly configured cron tasks
D) Badly configured actions

3. How can workflow-driven change processes reduce costs?

A) Because workflows can be developed in an integrated development environment using a platform independent workflow programming language.
B) By interfacing with multiple technology APIs to implement unattended changes.
C) By making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.
D) Because the same custom workflow-driven change processes can be reused by multiple customers.

4. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?

A) A separate TADDM server for each DMZ with one central database
B) An anchor server and gateway server in each DMZ
C) A separate TADDM server for each DMZ
D) An anchor server in each DMZ

5. Why does application and infrastructure performance consume an increasing amount of time and attention?

A) Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically.
B) Because the application and infrastructure provide no foundation for end-to-end business service automation.
C) Because the cost of infrastructure continues to rise as application complexity decreases.
D) Because IT departments have not invested in people, process, and technology skills enablement.

Solutions: