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Apple OS X Support Essentials 10.9 Sample Questions:

1. A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.

A) How can you limit the use of Location Services?
B) How can you identify duplicate fonts?
C) How can you reset a user's home folder permissions?
D) How can you verify basic connectivity to another network host?

2. What does CUPS do?

A) Common UNIX Printing System (CUPS) manages all printing for OS X, including both local and shared printing.
B) Any application that supports Auto Save and the Finder can manage document locking.
C) Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.
D) PostScript Printer Description (PPD) files are printer driver files that instruct the CUPS system on how to communicate with specific printer models.

3. Which process will let you start up a Mac in target disk mode?

A) Start up from the OS X Recovery partition, choose Target Disk Mode from the Startup Disk menu, and restart the Mac.
B) Hold down the Option key on the keyboard as the Mac starts up, until a dialog appears, then select Target Disk Mode from the dialog.
C) Hold down the S key on the keyboard while the Mac starts up, then enter the command reboot -target.
D) Open the Startup Disk preferences, click Target Disk Mode, and then click Restart.

4. Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?

A) Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
B) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
C) In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.
D) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.

5. What is a valid reason to start up a Mac in verbose mode?

A) To view the startup process details
B) To display the firmware password
C) To present a command-line login
D) To display hints for the recovery key for a FileVault 2 volume

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