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Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:

1. When initially configuring the Converged Communications Server (CCS), what are the three valid CCS host types? (Choose three.)

A) Home/Edge
B) Home
C) Edge/Edge
D) Home/Home
E) Edge

2. Which IP address, subnet mask, and gateway combination is valid?

A) 192.168.10.5 255.255.254.0 192.168.11.254
B) 192.168.10.5 255.255.255.0 192.168.10.0
C) 192.168.10.5 255.255.255.128 192.168.10.254
D) 192.168.10.5 255.255.255.0 192.168.11.254

3. You use the ping command for troubleshooting. What is the Avaya recommended maximum acceptable value for milliseconds (ms) delay when assessing VoIP quality?

A) 80 ms
B) 120 ms
C) 180 ms
D) 20 ms

4. A company purchases the right to use Avaya IP Softphone for 100 stations. The users complain that the call center buttons (AUX, After-Call, Login, and Logout) programmed on their stations no longer work as expected. What is the most likely cause of this problem?

A) improper installation of the Avaya IPSoftphone application on the users' PCs
B) improper administration of the stations in the PBX
C) TCP/UDP port blockage in the corporate WAN
D) users trying to use the application for non-supported functions

5. You have determined that a no dial tone condition on an IP phone is causedby the phone having the wrong firmware version. Where can you get the correct version of firmware?

A) www.avaya.com/support
B) support.avaya.com
C) avaya.support.com
D) www.avayasupport.com

Solutions: