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WGU Information-Technology-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Information Security and Risk Management- Security policies and compliance
- Risk assessment fundamentals
Topic 2: Project and Service Management- Project lifecycle and methodologies (e.g., Waterfall, Agile)
- IT service management concepts (e.g., ITIL basics)
Topic 3: IT Management Fundamentals- IT organizational structures and roles
- IT governance principles
Topic 4: IT Financial and Strategic Management- Alignment of IT strategy with business goals
- IT budgeting and cost management
Topic 5: Systems and Infrastructure Management- Operations and maintenance management
- Infrastructure components and lifecycle

WGU Information Technology Management QGC1 Sample Questions:

Question 1

Which statement describes the analysis phase of the systems development life cycle (SDLC)?

A. Establishing a high-level strategy and goals for an intended project
B. Identifying end-user business requirements and refining project goals into defined functions and operations
C. Establishing full descriptions of the desired features and operations of the system
D. Physically constructing software and information systems using programming languages


Question 2

What is a preliminary concern when moving disaster recovery operations to the cloud?

A. Limited visibility into system performance
B. Backup processes are interrupted
C. Multiple delays in data access during outages
D. Regulatory challenges in some regions


Question 3

Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?

A. File Transfer Protocol (FTP)
B. Simple Network Management Protocol (SNMP)
C. Telnet protocol (TELNET)
D. Hypertext Transfer Protocol (HTTP)


Question 4

Which term describes a type of computer built using environment-friendly materials and designed to save energy?

A. Green
B. Server
C. Workstation
D. Personal


Question 5

Which enterprise resource planning (ERP) feature benefits small businesses?

A. Customizable business modules
B. Minimal IT infrastructure
C. Offline processing only
D. Simple setup and low cost


Solutions:

Question 1
Answer: B
Question 2
Answer: D
Question 3
Answer: B
Question 4
Answer: A
Question 5
Answer: D

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