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Salesforce Certified Omnistudio Consultant Sample Questions:

1. An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers

A) Text
B) Number
C) Line Break
D) Text Area
E) Telephone

2. What business problem does DataRaptor solve?

A) It allows developers to create complex API queries declaratively.
B) It combines multiple steps and processes into a single server call.
C) It guides humans through a complex business process.
D) lt removes the need to code data mappings for data transformations.

3. A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external system the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?

A) HTTP Action, Radio Input, Date Input, DataRaptor Post Action
B) Date Input, Radio Input, HTTP Action, DataRaptor Post Action
C) Radio Input, Date Input, HTTP Action, DataRaptor Post Action
D) HTTP Action, DataRaptor Post Action, Date Input, Radio Input

4. A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source What advice should the consultant give to the client?

A) The client should choose a data source that can retrieve data from the specific Salesforce object.
B) The client should choose a data source based on the number of records it can retrieve.
C) The client should choose the data source that retrieves the most data.
D) The client should choose a data source based on the speed of data retrieval

5. Topic: Salesforce API
You want to display Chatter feeds, users, groups, and followers, especially in mobile applications.
Also, you want to provide programmatic access to files, recommendations, topics, notifications, and Data.com purchasing. Which of the following option should you use to do this?

A) Streaming API
B) Chatter SOAP API
C) REST API
D) Tooling API
E) Chatter REST AP!

Solutions: