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Salesforce Certified Slack Consultant Sample Questions:

1. Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A) eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
B) eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.
C) eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
D) Both eDiscovery and DLP applications require read & write access to Slack data.

2. You're working with a commercial retail client and you've almost finalized the grid design recommending four total workspaces: Sales, Marketing, Finance and a fourth Social workspace to connect all employees.
Towards the end of the session, the client voices the concern that Sales and Marketing teams will have a hard time collaborating on joint initiatives with this structure.
Which grid design recommendation can best help address their concern while maintaining the final grid design?

A) Encourage use of direct messages by Sales and Marketing team members to collaborate and move work forward.
B) Create a Sales and Marketing workspace for employees to collaborate on projects together.
C) Create Sales and Marketing channels in the Social workspace since all employees are already a part of that workspace.
D) Use multi-workspace channels to connect Sales and Marketing users and allow them to collaborate on joint projects.

3. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) Hidden
B) Invite only
C) By Request
D) Open

4. Your client wants to create an IT Support help channel and asks you to advise on the best option using Slack channel naming settings and best practices.
Which channel name do you select?

A) #help-it!
B) #help-it
C) #help_it
D) #HELP-IT

5. You are a Slack Consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner.
By default, who within your client's organization has the appropriate permissions to approve Slack Connect channel requests to work with the external partner?

A) Workspace Admins and Workspace Owners
B) Org Admins only
C) Org Admins and Org Owners
D) Org Owners only

Solutions: