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Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:

1. You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

A) Urgency value remains at 100, but other service level processing continues.
B) The user is notified that the maximum urgency has been reached.
C) Urgency value continues to increment as configured.
D) Service level processing is halted until the assignment is completed.

2. You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office .
How do you configure the list report in order to create the pie chart?

A) Group the manager name column.
B) Summarize the manager name column.
C) Group the case ID column.
D) Summarize the case ID column.

3. An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

A) Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.
B) Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.
C) Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.
D) Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.

4. In designing your application, you want to apply consistent visual styles to all parts of the application.
How do you meet this requirement?

A) Specify a skin in the harness rule.
B) Specify a skin in the application rule.
C) Use the Live Ul tool to select the skin rule.
D) Apply styles to the screen layout.

5. An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

A) Use the same application skin in all portals.
B) Update the process to give mobile users a separate portal.
C) Do not use a skin for the mobile application version.
D) Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.

Solutions: