Free download trial before purchasing

A lot of things can't be tried before buying or the product trail will charge a certain fee, but our 33820X exam questions are very different, you can try it free before you buy it. It's like buying clothes, you only know if it is right for you when you try it on. In the same way, in order to really think about our customers, we offer a free trial version for you, so everyone has the opportunity to experience a free trial version of our 33820X learning materials. You can download the trial version free of charge on our product website so that you can not only see if our study materials are suitable for you, but also learn the details of our study materials and experience how to use them. Then you can know exactly the performance of our 33820X preparation practice, including the quality, applicability and function of our products. Therefore, you will know clearly whether our study materials are useful to you.

Multiple versions available

Unlike other study materials, there is only one version and it is not easy to carry. Our 33820X exam questions mainly have three versions, as long as you have mobile electronics, you can learn anywhere at any time. Now, let me introduce you to our three versions. The first one is PDF version, it is very easy for you to download PDF, and it has two ways to use. On the one hand, you can browse and learn our 33820X learning materials directly on the Internet. On the other hand, you can print it on paper so you can take notes. The second one is software version: this version can simulate a real test environment, which allows you to test the effect of using our 33820X preparation practice. The third one is the APP version: it has the functions of mock test, timed test and online correction. And the most important thing is that these three versions are unlimited in number and frequency. You can choose the version you like to study to get the Avaya certification.

The product quality can be guaranteed

If you compare the test to a battle, the examinee is like a brave warrior, and the good 33820X learning materials are the weapon equipments, but if you want to win, then it is essential for to have the good study materials. Our study materials are of high quality which is carefully prepared by professionals based on the changes in the syllabus and the latest development in practice. Our 33820X preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your 33820X exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our study materials.

You can see the recruitment on the Internet, and the requirements for Avaya certification are getting higher and higher. As the old saying goes, skills will never be burden. So for us, with one more certification, we will have one more bargaining chip in the future. However, it is difficult for many people to get a Avaya certification, because the busy people seldom have much time to read the books they need. So how should people solve this problem? At this time, people should to need some good study materials. Not only will our study materials help you pass exam, but it will also save your valuable time. Now let me introduce our 33820X exam questions to you in detail.

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Avaya Aura® Call Center Elite & Elite Multichannel Solution Design Sample Questions:

1. Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)

A) Support for TLS 1.0 and 1.1 have been dropped from EMC 6.6.
B) Elite Multichannel 6.6 uses SSLv3
C) Elite Multichannel 6.6 supports WebLM Release 6.x.
D) All connections to EMC 6.6 Servers use only TLS 1.2 to communicate.

2. You are designing a solution for a customer with Avaya IX™ Workforce Engagement and Avaya Contact Recorder (ACR) in their contact center.
When determining the number of DSP's required for agent recording in an all IP environment using DMCC Call Recording, what is the recommended ratio used?

A) Number of agents X 3 = DSPs
B) Number of agents X 5 = DSPs
C) Number of agents X 4 = DSPs
D) Number of agents X 2 = DSPs

3. With Avaya Proactive Outreach Manager (POM) and Afiniti Enterprise Behavioral Pairing, you can increase agent productivity by using Artificial Intelligence (AI) to choose the best agent available to handle an outbound contact, and support behavior-based past and predicted future behavior for a customer or agent.
Which application supports POM and Afiniti Enterprise Behavioral Pairing?

A) Avaya Intelligent Customer Routing
B) Avaya Aura® Call Center Elite
C) Avaya Aura® Session Manager
D) Avaya Aura® Call Center Elite Multichannel

4. Avaya Common Servers supported for new orders for Virtual Appliance Deployments of Avaya Aura® 8.1.x applications will be shipped with Dell Gen 10 servers using Intel Skylake processors. There are three (ASP 110, 120 and 130) variants of this Avaya Solutions Platform (ASP) that differ only in the way the software is loaded on the server, because the underlying hardware is the same.
Which two statements are true for the ASP 130? (Choose two.)

A) Remote upgrade of servers is supported, and site visit is not required.
B) Apps are installed, and host managed using vSphere web client or customer-provided vCenter server.
C) Avaya provides tools to install/upgrade the VMware hypervisor.
D) Standard VMware version (non-customized) is used.

5. A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.
From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

A) Avaya Intelligent Customer Routing
B) Avaya Aura® Elite Multichannel
C) Avaya Call Management System
D) Avaya IX™ Workforce Engagement

Solutions: