You oversee a medium-size development team, and some of the team members are new to pega. What are the most efficient ways to ensure that the rules the team creates adhere to best practices? (choose two)

• A. Use Pega Log Analyzer to identify exceptions associated with the new team members.
• B. Run Tracer on each rule the new team members check in to identify an failures in rule execution.
• C. Have new team members create and run Pega automated unit tests against their rules.
• D. Leverage the rule check-in approval process to review the new team member's changes first.

BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

• A. Pega Customer Service
• B. Robotic Process Automation
• C. Customer Decision Hub
• D. Pega Marketing

Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.
After gathering the initial data, the mortgage case pauses and waits for the credit report The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist.
Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?

• A. Add a wait shape to the mortgage flow with a case dependency to advance the mortgage flow to the next assignment when the credit report case is resolved.
• B. Insert a credit report assignment in the mortgage flow with a SLA to check the status of the credit report case and call the ResumeFlow activity when the credit report case completes.
• C. Modify the credit report flow to move the mortgage case to the specialist. The application routes the assignment to the specialist with the least amount of work.
• D. Include a split join shape in the mortgage flow to include the credit report flow. Use the All option on the split join shape to ensure the credit report is complete before routing to the specialist.

XYZ Inc.'s COE wants case life cycle developers to use a field group named "Claim" regardless of the application being developed.
Select and move the three tasks that the COE performs for this requirement to the Task List column and place them in the correct order. (Choose Three)

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?

• A. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
• B. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
• C. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day
• D. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.