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IBM P6040-009 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance and Diagnostics25%- System diagnostics tools
  • 1. Error codes and indicators
    • 2. IBM POS diagnostics
      - Preventive maintenance
      • 1. Component replacement procedures
        • 2. Cleaning and inspection
          Topic 2: Product Overview and Architecture20%- Hardware specifications
          • 1. Physical design and form factor
            • 2. Chipset and I/O subsystem
              • 3. Processor and memory configuration
                - Supported peripherals
                • 1. Scanners and payment devices
                  • 2. Displays and keyboards
                    • 3. Printers and cash drawers
                      Topic 3: Installation and Configuration25%- Hardware setup and assembly
                      • 1. Component installation
                        • 2. Cabling and power connections
                          - Operating system deployment
                          • 1. Driver installation
                            • 2. Supported OS versions
                              - BIOS and firmware configuration
                              • 1. Firmware management
                                • 2. BIOS settings and updates
                                  Topic 4: Troubleshooting and Problem Resolution30%- Hardware issue diagnosis
                                  • 1. Display and input failures
                                    • 2. Power and boot problems
                                      • 3. Peripheral communication issues
                                        - Software and connectivity troubleshooting
                                        • 1. Network and communication errors
                                          • 2. Driver conflicts

                                            IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

                                            Which warranty option is available with the SurePOS 300 models 330 and 33H?

                                            • A. IBM EasyServ Service
                                            • B. IBM EasyMail Service
                                            • C. IBM On-site Repair
                                            • D. IBM Overnight Repair
                                            • E. IBM Carry In Repair
                                            Answer: C

                                            The IBM SurePOS 300 Models 330 and 33H require hardware devices (I/O) to be attached in order for it to operate as
                                            a Point-of-Sale system. Which of the following describes a valid list of these devices?

                                            • A. Touch display, 4610 Printer, IBM Full Size Cash Drawer
                                            • B. IBM SurePoint Display, Customer supplied cash drawer, IBM ANPOS Keyboard
                                            • C. IBM Compact ANPOS Keyboard, Customer supplied printer, IBM Cash Drawer
                                            • D. IBM Mouse, IBM SurePoint Touch Display, IBM 50 Key Keyboard
                                            Answer: A

                                            What must be done before installing software on the SurePOS 300 Model 330 or 33H?

                                            • A. Ensure that the latest level of BIOS firmware in on the system.
                                            • B. Complete the online equipment regisistration form which includes the serial number of all IBM hardware
                                              components.
                                            • C. Complete the warranty agreement and fax it to the IBM sales representative or Business Partner.
                                            • D. Run the latest version of system diagnostics.
                                            Answer: A

                                            The IBM Remote Management Agent solution provides an in-store and remote systems management solution
                                            which can help mid-sized retailers manage their systems. Which two items best describe the capabilities of IBM
                                            Remote Management Agent?

                                            • A. Meet store up-time objectives
                                            • B. Report application error rates
                                            • C. Report cashier/operator errors
                                            • D. Deploy new technologies quickly
                                            • E. Develop new software applications
                                            Answer: A,D

                                            How many RS-232 serial ports are available on the SurePOS 300 Models 330 and 33H?

                                            • A. Two standard RS-232 ports and four powered RS-232 ports
                                            • B. One standard RS-232 port and two powered RS-232 ports
                                            • C. Four standard RS-232 ports and two powered RS-232 ports
                                            • D. Two standard RS-232 ports and two powered RS-232 ports
                                            Answer: A

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