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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

What are two methods for creating a conference call in Genesys Cloud?

A. Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.
B. Have all attendees call you. When all calls are active, click the Start Conference button.
C. Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees
D. With multiple active calls, click and drag an unselected call onto the previously selected call details.

Question 2

When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A. It should be connected to the same network segment that the Bridge server is on.
B. It should be connected to a network segment that has outbound access to the public Internet.
C. It should be connected to a different network segment that has access to your company intranet.

Question 3

You must work closely with before completing configurations for external SIP trunks.

A. Your designated contact
B. Your carrier
C. Genesys
D. The Resource Center

Question 4

Which protocol is used for transporting Digitized Audio?

A. RTP
B. UDP
C. TCP
D. SIP

Question 5

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

A. WebRTC
B. Outbound Proxy
C. Gateway
D. SIP

Solutions: